Last updated: [12/21/2025]
These Terms and Conditions apply to all clients attending classes, private sessions, and purchasing packages or memberships at [Studio Name] (“the Studio”). By booking a class or attending the Studio, you agree to the following terms.
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1. Bookings & Payments
• All classes, packages, memberships, and private sessions must be booked through the Studio’s official booking system.
• Full payment is required at the time of booking unless otherwise stated.
• Packages and memberships are non-transferable and non-refundable.
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2. Cancellation Policy (24-Hour Notice)
• Clients must cancel or reschedule any class or private session at least 24 hours before the scheduled start time.
• Cancellations made within 24 hours of the class or failure to attend (no-show) will result in:
• The class being deducted from your package or membership, or
• A full charge for the class or private session if booked individually.
• This policy applies regardless of reason, including illness, travel delays, or personal circumstances.
• Late arrivals may not be admitted to class and will still be charged.
3. Grip Socks Policy (Mandatory)
• Grip socks are mandatory for all Pilates and barre classes for hygiene and safety reasons.
• Clients without grip socks may be refused entry to class.
• No refunds or credits will be given if you are unable to participate due to not wearing grip socks.
• Grip socks are available for purchase at the Studio, subject to availability.
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4. Health & Safety
• Clients confirm that they are physically fit and able to participate in classes.
• Any injuries, medical conditions, or pregnancy must be disclosed to the instructor before class.
• The Studio is not responsible for injuries resulting from failure to follow instructions or disclose relevant health information.
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5. Studio Etiquette
• Please arrive at least 5 minutes before class to allow time to set up.
• Mobile phones must be silenced during class.
• Respect instructors, staff, and fellow clients at all times.
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6. Liability Waiver
• Attendance is at your own risk.
• The Studio, its instructors, and staff shall not be held liable for injury, loss, or damage to personal belongings while on the premises.
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7. Changes to Classes & Timetable
• The Studio reserves the right to change instructors, class times, or cancel classes when necessary.
• In the event of a Studio-cancelled class, clients will be credited or refunded accordingly.
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8. Amendments to Terms & Conditions
• The Studio reserves the right to update these Terms and Conditions at any time.
• The latest version will always be available via the Studio’s website or booking system.
If you have any questions regarding these Terms and Conditions, please contact Kovaastudio@gmail.com