Kovaa

Last updated: [12/21/2025]

These Terms and Conditions apply to all clients attending classes, private sessions, and purchasing packages or memberships at [Studio Name] (“the Studio”). By booking a class or attending the Studio, you agree to the following terms.

1. Bookings & Payments
    •    All classes, packages, memberships, and private sessions must be booked through the Studio’s official booking system.
    •    Full payment is required at the time of booking unless otherwise stated.
    •    Packages and memberships are non-transferable and non-refundable.

2. Cancellation Policy (24-Hour Notice)
    •    Clients must cancel or reschedule any class or private session at least 24 hours before the scheduled start time.
    •    Cancellations made within 24 hours of the class or failure to attend (no-show) will result in:
    •    The class being deducted from your package or membership, or
    •    A full charge for the class or private session if booked individually.
    •    This policy applies regardless of reason, including illness, travel delays, or personal circumstances.
    •    Late arrivals may not be admitted to class and will still be charged.

3. Grip Socks Policy (Mandatory)
    •    Grip socks are mandatory for all Pilates and barre classes for hygiene and safety reasons.
    •    Clients without grip socks may be refused entry to class.
    •    No refunds or credits will be given if you are unable to participate due to not wearing grip socks.
    •    Grip socks are available for purchase at the Studio, subject to availability.

4. Health & Safety
    •    Clients confirm that they are physically fit and able to participate in classes.
    •    Any injuries, medical conditions, or pregnancy must be disclosed to the instructor before class.
    •    The Studio is not responsible for injuries resulting from failure to follow instructions or disclose relevant health information.

5. Studio Etiquette
    •    Please arrive at least 5 minutes before class to allow time to set up.
    •    Mobile phones must be silenced during class.
    •    Respect instructors, staff, and fellow clients at all times.

6. Liability Waiver
    •    Attendance is at your own risk.
    •    The Studio, its instructors, and staff shall not be held liable for injury, loss, or damage to personal belongings while on the premises.

7. Changes to Classes & Timetable
    •    The Studio reserves the right to change instructors, class times, or cancel classes when necessary.
    •    In the event of a Studio-cancelled class, clients will be credited or refunded accordingly.

8. Amendments to Terms & Conditions
    •    The Studio reserves the right to update these Terms and Conditions at any time.
    •    The latest version will always be available via the Studio’s website or booking system.

If you have any questions regarding these Terms and Conditions, please contact Kovaastudio@gmail.com